About Us
Who are First Class Consulting & Mailing?
We’re an Australian owned and operated direct marketing and mailing organisation providing clients with solutions to assist with their communication and distribution challenges within an ever-changing environment.
We specialise in customising communications precisely for your business to ensure they are always delivered on time and within budget. We are also experts in maximising postal discounts (pre-sort and parcel post) on behalf of our clients.
We work across all industries and businesses of all sizes Australia wide, from pharmaceutical to sporting organisations, providing direct marketing solutions including:
- Integrated campaign management
- Tailored Data Solutions
- Call Centre facilities and services - both Inbound and Outbound
- Administration services including email and SMS communications
- Digital Printing and VDP
- Traditional Mail House services
- Fulfilment
- Secure payment gateway and order processing
- Warehousing and distribution including secure pharmaceutical logistics.
The team
Owners and Directors Justine and David Gray head an extensively experienced team based in Moorabbin, in South East Melbourne. For many years First Class Consulting & Mailing (FCCM) have proudly provided superior direct mail and marketing services to a varied market base.
Our flexibility means that no matter the deadline or the brief, we’re here to help increase your brand awareness, boost traffic, and help you to achieve sales targets.
Whether you need traditional mail house services or you’re seeking to outsource your order fulfilment, administration or call centre services - even if it's only to help with peak times for overflow, we’re here to provide a complete solution with a quick turnaround.
Why we’re different
Our point of difference is our attention to detail and our innovative marketing solutions, as well as our ability to pivot and adapt to our client’s needs at a moment’s notice.
The elements that make up direct marketing can be complex with the ever-changing technological landscape. Finding a business to help with the many different aspects of direct marketing can be virtually impossible.
At FCCM we embrace the latest technologies and trends, and we're constantly evolving our services to offer the best results for our clients.
Why not take the hassle out of your marketing communications and distribution challenges and let our team put together a tailored and flexible solution for your organisation - giving you back the time to do what you do best.
