With over 25 years experience in direct mail and marketing services, we're a locally owned company providing superior marketing solutions.
We’re a locally owned and operated boutique marketing services company providing clients with solutions to assist with their communication and distribution challenges within an ever-changing environment.
We work across all industries and throughout Australia to provide businesses of all sizes with direct marketing solutions including call centre facilities and services, secure payment gateway and order processing, administration services, traditional mail house and fulfilment, warehousing and distribution including secure pharmaceutical logistics.
Founded by Debra Stearnes in 2006, over the past two decades the First Class Consulting & Mailing team have proudly provided superior direct mail and marketing services to a varied market base. As well as marketing services, Debra and her team provide managed membership services to the sporting industry, as well as working proactively with marketing organisations to find compliant communication and distribution solutions.
Our point of difference is our attention to detail and our innovative marketing solutions, as well as our ability to pivot and adapt to our client’s needs at a moment’s notice. Our flexibility means that no matter the deadline or the brief, we’re here to help increase your brand awareness, boost traffic, and help you to achieve sales targets.
Whether you need traditional mail house services or you’re seeking to outsource your administration to help with peak times for overflow, we’re here to provide a complete solution with a quick turnaround. At FCCM, we’re able to work on projects both large and small and provide flexible and tailored services under one roof.
Why we’re different
The elements that make up direct marketing can be complex with the technological ever-changing landscape. Finding an organisation to help with the many different aspects of direct marketing can be virtually impossible.
At FCCM, we offer tailored direct marketing solutions to small and medium-size companies, keeping the solutions affordable and under one roof. By embracing the latest technologies and trends, we are constantly evolving our services to offer the best results for our clients.
We believe the best solutions can be found in understanding the customers’ needs and having the technology to deliver a tailored and flexible solution.